RETURN POLICY
Effective Date: 1st August 2023
Thank you for choosing CelebLyfe.com. As your satisfaction is our utmost priority, please take a moment to read through our Return Policy.
It is important to note that we generally do not accept returns or exchanges on our products. All items sold on CelebLyfe.com, including but not limited to Hoodies, T-shirts, Teacups, and Keychains, are considered FINAL SALE.
However, in rare circumstances where the product delivered was incorrect or defective at the time of receipt, we may accept returns as outlined below:
- INCORRECT PRODUCT RECEIVED
If the product you received does not match the product you ordered, please contact our customer service team within 48 hours of receiving your order. To qualify for a return, you must provide photographic evidence of the mismatch, and the item must be in the same condition as received.
- DEFECTIVE PRODUCT RECEIVED
If the product you received is defective upon arrival, please contact our customer service team within 48 hours of receiving your order. To qualify for a return, you must provide photographic evidence of the defect, and the item must be in the same condition as received.
Please note, any return approved under these exceptional circumstances will not result in a refund. Instead, we will aim to send you a replacement item. If a replacement item is not available, store credit may be provided at our discretion.
- CONTACT US
If you believe your situation falls under one of these rare circumstances, or if you have any questions regarding our Return Policy, please reach out to us:
Email: Info@celeblyfe.Com
By making a purchase on our Website, you agree that you have read, understood, and accepted our Return Policy. We reserve the right to change this Return Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
Please note, this Return Policy does not affect your statutory rights as a consumer in any way.